Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers V. S. Naipaul Perfect for the fans of

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Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers V. S. Naipaul Perfect for the fans ofA practical, easy to read guide for handling the challenging personalities we all run into at work. Roberta Cava explains common difficult behaviour types and offers simple, effective strategies for staying calm, setting boundaries, and communicating clearly. Perfect for workplaces, customer service roles, or anyone who wants smoother interactions in daily life. Condition: Very Good