ID-Personality / Colour Report – Group clientserv It offers an enlightening view

It offers an enlightening view of candidates’ proficiency in four key customer service competencies

This solution is based on a validated psychometric tool recognized in Canada and internationally

The behaviours observed in this assessment cover a wide range of key competencies for proximity management:

This report graphically presents the results for the scales and subscales of the following three tools: the Hogan Personality Inventory (HPI)

tailored to role and management level

ID-Personality / Colour Report – Group clientserv It offers an enlightening viewDescription Maximum # of participants: 25 This report is designed for groups of 25 participants or less. Based on the individual reports of team members, the ID Personality Colour Report Group, helps gain a better understanding of the dynamics at play within a team. It provides a detailed analysis of the communication styles, natural preferences, and emotional intelligence within the group in a professional context. It draws a clear portrait of the